Conduct all our investigations and research with integrity, and within legal, professional and moral guidelines.
Be responsible and accountable for their actions.
Notify relevant parties if there is a conflict of interest.
Undertake only work that is for lawful use only.
Will not exaggerate or misrepresent services offered.
Conduct our investigations with fairness and impartiality. Furthermore, not to discriminate on grounds of sex, colour, race, religion or belief, political belief or opinion, age, disability or sexual orientation.
Agree with clients in advance the purpose and ultimate objectives of an enquiry, the fees and notify clients on where to find our terms and conditions.
Comply with all legal and regulatory requirements.
Pay supplier bills promptly and within the agreed or stipulated timescale except where there is a genuine complaint.